FAQ's

Are gift certificates available?

Yes, gift certificates for Sessions (10 lessons) are available.

email info@swimsafe.ca to purchase

Are there swimming lessons on holidays?

Yes we run our program on Canada Day and the Civic Holiday.

Do lessons take place on rainy days?

Yes, we swim rain or shine. The only time we will cancel swim lessons is if it is thunder-storming!

You can check for updates on home page of the website at Swimsafe.ca. We try not to cancel too soon as we are unable to makeup these lessons.

How do I get added to the mailing list?

Please create a profile under your name, get a confirmation email (check your Junk if it doesn't arrive), add your Swimmers and Level. We will then send you an e-mail Announcement with a heads up about upcoming Enrollment, and Class Cancellations due to Thunder. You can unsubscribe at anytime.

How do i know what level my child should be enrolled in?

If you are coming from a YMCA or another program with different curriculum's, there is an equivalency chart on our website you may look at and compare our levels to other facilities. You can also look under swim levels and that will tell you everything about our program and level criteria.

Should I put my 3 1/2 yr old in Parent and Tot or a Level 1A class and how are they different?

If your Swimmer is happy in and around the water, will go with and work independently with an Instructor they ready for a Level 1A.(ages 3-5yrs)

If your Swimmer likes to learn from Mom or Dad and is not super happy leaving you, then a Parent and Tot (ages 2-4yrs.) class is the best choice.

In Parent and Tot we give you the same tips that we use with our Level 1A classes but your swimmer gets 1 on 1 attention.

The Instructor will advise you particularly on your Swimmer's progression and provide you with the next steps in swimming.

Both Mom and Dad are welcome to join this class. Toys and fun activities promote learning in this class. Progress Report given at end.

In Level 1A the Swimmers work with an Instructor on movement skills, blowing bubbles, submerging, kicking and swimming with assistance.

Independence and ability to stand on the bottom of the pool (28 inches) promote safety and learning in this class. Progress report given at end.

If your child cannot stand on the bottom of the pool a Parent and Tot is recommended.

What does my child need on the first day of lessons?

Make sure your child has a swim suit, sunscreen (put on 30 mins before getting into the water), towel and an extra change of clothes. Goggles are advised but not mandatory. We also have goggles for sale here at our facility.

What if my Swimmers Level on the Site is not correct?

You should be able to Enroll your Swimmers into any Level/class regardless of what the site says but the Level on the site goes on the Instructors worksheet so it should be correct. Email info@swimsafe.ca and we will change your Swimmers level.