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Your satisfaction is very important to us.

Please note that Refunds will be processed for medical reasons only. 

Refunds are subject to an Administration Fee applicable beginning February 2020.

Our Payment Processing System will no longer returning fees from your original transaction. Those fees will be deducted from any Refund processed after Feb 2020. 

If you have scheduling difficulties or an emergency please email Gail at info@swimsafe.ca

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